Nice Healthcare is an integrated healthcare service that partners with employers to offer their employees and their families virtual and in-home healthcare services with no out-of-pocket costs (with few exceptions). Employers pay a low, fixed monthly rate and enjoy a healthier, more productive workforce, increased employee retention and downstream cost savings.

When a Nice patient logs into the Nice app and schedules a virtual visit with a clinician, we use three categories to determine the nature and urgency of the patients needs:

• Acute Care: Short-term illnesses and conditions like colds, sore throats, rashes, stomach aches, etc that last less than three months.

• Chronic Condition Management: The ailments that you live with for longer than three months but shouldn’t define patients such as diabetes, high blood pressure, high cholesterol, asthma, depression, etc. 

• Preventative Care: That “annual” exam that patients should have to be proactive about their health and obtaining the recommended screenings for their age group. 

To address those issues, Nice offers patients a variety of services, including in-home visits for 35 free labs and physical tests, in-home imaging (x-ray and ekg) services, virtual physical therapy and virtual mental health therapy. Plus, Nice clinicians can prescribe patients with over 550 free medications that can be picked up at over 60,000 pharmacies nationwide or, in some cases, delivered to your home that same day. 

Nice’s services address over 95% of the issues patients schedule visits to discuss with their Nice clinicians. Only 4% of our patients are referred to external specialists to manage a particular condition.

The rest of this post will dive deeper into acute care, chronic condition management and wellness and preventative care by providing more examples of each and what the patient experience with Nice may look like.

Disclaimer: The treatment recommendations for the conditions below are hypothetical and should not be used to treat conditions. Every treatment plan is customized for the patient and highly dependent on their confidential conversations with their clinician.

Acute Conditions

Acute conditions are short-term issues that need relatively quick attention (minor illnesses, injuries and rashes). If patients have an issue that needs in-person attention within 2 hours, they should contact an urgent care service. Otherwise, they may send their clinician a message in the Nice app and get a reply within minutes.

Acute conditions that Nice treats: 

• Musculoskeletal pain

• Sprains/strains

• Upset stomach

• Constipation

• Skin rashes

• Minor cuts

• Minor infections

• Sore throats

• Ear pain

• Coughs

• Congestion

• Urinary infections

• Pink eye

• Burns

• Grief/loss

• Appetite changes

• Sleep changes

• Mood swings

• Irritability

• Substance abuse

Chronic Condition Management

Chronic conditions are issues that last months or even years. They can be persistent (back pain) or flare up every so often (herpes). Nice is uniquely positioned to build lasting relationships with patients as we manage these conditions with you.

• Herpes

• Gout

• Migraines

• Eczema

• High cholesterol

• Asthma

• Depression

• Anxiety

• Arthritis

• Irritable bowel syndrome

• Low thyroid and more

• High blood pressure

• Diabetes

Preventative Services

At Nice, we believe that the best care is proactive and the more frequently patients use their primary care, the higher quality of life they’ll attain. As such, we offer a variety of wellness and preventative services to help you live your best life.

Wellness and preventative services Nice offers:

• Well child checks

• Annual physicals

• Sports physicals

• Preoperative physicals

• Birth control management